Career Location: ភ្នំពេញ

• Manage daily front office operations, ensuring customer service satisfaction.
• Ensure that reservation hotline is attended to at all times to meet daily business needs.
• Respond to reservation request from residents, agency agents, and referral networks made through various communication platforms.
• Responsible for creating, updating and maintaining reservation records promptly in accordance with quest’s booking confirmation.
• Processing check ins and outs
• Confirming bookings, assigning rooms, issuing and activation room key / card.
• Handling car park management.
• Track room availability and help develop forecast for room revenue and occupancy.
• Work closely with Building Manager in preparing the pre-registration activities and process advance reservation deposits.
• Coordinate with Housekeeping to inspect and track readiness of rooms for check in.
• Coordinate with Technicians to inspect any MEP issues raise up by the residents or management.
• Communicating house rules to residents.
• Processing payments, and submitting daily cash float reports to management.
• Process daily reports on the number of arrivals. departures, identify any special request and reporting of incidents to Building Manager.
• Issue notices to residents who is late in monthly rental payments.

REQUIREMENTS

• Preferably 3-5 years of work experience as Front Desk
• Proficient in hotel booking system and MS Office.
• Able to work independently and in a team.
• Good written and oral communication skills.
• Pleasant personality and appearance.
• Keen learner and able to multi task.
• Able to work flexible hours.
• Experience in Hotels / Serviced Apartments will be an added advantage.

• Participates in maintaining ongoing relationship with the bank reports.
• Develop and maintain the company’s policies and set up SOP.
• Establish, implement, and maintain effective accounts receivable processes, procedures and controls to insure timely collection of receivables
• Preparation of the yearly financial statements including footnotes as one of the primary responsibilities, along with all major audit schedules
• Prepares and recommends adjustments to monthly financials
• Prepares companywide annual budget
• Preparation of monthly financial reporting package to include balance sheet, income statement, work in process, and job costing schedules, variance to budget, cash flow forecast, breakeven analysis and backlog
• Oversight of project accounting to ensure accuracy of cost ledgers
• Monitors the capital expenditures and asset deployment activities and allocation of costs associated with these expenditures.
• Monitors the Company’s internal control environment to ensure compliance
• Establishes and maintains systems and controls which verify the integrity of all systems, processes and data.
• Assists with implementation of changes and improvement in automated financial and management information systems for the company.
• Oversees the preparation of all related payroll tax reports and other necessary reporting requirements
• Reviews Organization’s benefit offerings and advises managements on recommendation for changes
• Responsible for coordination and preparation of information needed for various audits

REQUIREMENTS

• BA in Finance, Business, Accounting, Economics, MBA, CPA certification, are preferred as advantages
• Experience 5+ years in a leadership role in accounting and finance with construction industry
• Experience 2+ years in public accounting is preferred
• Strong general ledger, accounts payable, accounts receivable, payroll, income tax and bank working knowledge
• Strong analytical, problem solving, management and organizational skills
• Strong interpersonal, presentation skills, ability to influence and negotiate 7. Strong ability to be detail oriented and work with a goal of precision
• Strong time management skills and ability to meet deadlines in a complete manner
• Ability to handle multiple tasks simultaneously and prioritize
• Strong computer skills including Microsoft Office Suite, Excel, Outlook, Power Point
• Prepare tax information required for corporate tax returns and other tax filings
• Recruiting, training, supervising and evaluating department staff

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, or equipment technical and engineering information by answering questions.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
• Develops customer’s staff by providing technical information and training.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.

• Bachelor’s degree in Business, Management, Marketing, Technical Engineer or related field.
• At least 2 years of experience in related field.
• Ability to manage complex projects and multi-task
• Excellent organizational skills, honest, motivated and hard working.
• Fluent in English, Khmer or Chinese is preferrable.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Good understanding of market research techniques, statistical and data analysis methods
• Thorough understanding of social media and web analysis

• Developing and sustaining solid relationships with company stakeholders and customers.
• Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
• Recruiting, training, and guiding business development staff.
• Providing insight into product development and competitive positioning.
• Analyzing financial data and developing effective strategies to reduce business costs and increase company profits.
• Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Meeting with potential investors to present company offerings and negotiate business deals.

• Bachelor’s degree in business management or administration, finance, accounting, marketing, or related field.
• Proven experience working as a business development officer or similar role.
• Proficiency in all Microsoft Office applications.
• The ability to travel as needed.
• The ability to work in a fast-paced environment.
• Excellent analytical, problem-solving, and management skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills.
• Strong business acumen.
• Detail-oriented.

• Lead and motivate a team of servers, bartenders, and other food and beverage staff.
• Oversee daily operations, ensuring smooth service and a positive guest experience.
• Develop and implement efficient service procedures to optimise workflow.
• Schedule staff and manage labour costs.
• Ensure adherence to all food safety and sanitation regulations
• Maintain inventory control of food and beverage supplies.
• Resolve customer complaints and concerns promptly and professionally.
• Handle cash transactions and ensure accurate record keeping.
• Assist in training new staff members.
• Maintain a clean and organised dining area.
• Work collaboratively with kitchen staff to ensure timely and accurate food preparation.
• May participate in food and beverage service, such as taking orders or serving tables.

• Minimum of 4 years of experience in a supervisory role within the food and beverage industry (experience in a fine dining/high-volume environment a plus).
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills to liaise effectively with staff and customers
• Proficiency in barista skills, including the ability to prepare and serve a variety of coffee and espresso-based beverages with consistency and quality.
• Proven ability to multitask and prioritise effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to think on your feet.
• In-depth knowledge of food safety and sanitation regulations.
• Excellent organisational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel) preferred.
• Must be of legal drinking age if applicable.
• [Food Safety Certification] (e.g., ServSafe) a plus.